Shipping policy

Shipping Policy

Last Updated: 31.05.2026

Thank you for shopping with PackSmart Gear.This Shipping Policy explains how we process and deliver orders.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is successfully received.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During periods of high demand, processing times may be extended.

Shipping Times

Estimated delivery times vary depending on your location:

  • United States: 7–15 business days
  • Canada: 7–20 business days
  • Europe: 7–15 business days
  • Australia & New Zealand: 7–20 business days
  • Rest of the World: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated and displayed at checkout unless otherwise stated.

We may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available.

Please allow up to 72 hours for tracking information to become active after shipment.

Delays

Delivery times may be affected by factors beyond our control, including:

  • Customs clearance procedures
  • Severe weather conditions
  • Transportation disruptions
  • Carrier delays
  • Peak holiday seasons

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If incorrect or incomplete information is provided and the order cannot be delivered, additional shipping charges may apply for reshipment.

Lost or Stolen Packages

If your package is marked as delivered but cannot be located, please:

  1. Check with household members or neighbors.
  2. Contact the shipping carrier directly.
  3. Contact us for assistance.

We are not responsible for packages lost or stolen after being marked as delivered by the carrier.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by local authorities.

These charges are the responsibility of the customer and are not included in the product price or shipping fee unless explicitly stated.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide:

  • Your order number
  • Photos of the damaged item
  • Photos of the packaging

We will review the issue and work to provide an appropriate resolution.

Contact Us

If you have any questions about shipping, please contact us:

Store Name: PackSmart Gear
Email: moneymightstore@gmail.com

Thank you for choosing PackSmart Gear. We appreciate your business and strive to deliver your order as quickly and efficiently as possible.